Last updated: July 3, 2026
CyberGuys LLC (“CyberGuys,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a consultation request, communicate with us, or use our services.
This website is intended for people and organizations seeking information or assistance with online blackmail, sextortion, exposure threats, digital harassment, impersonation, reputation concerns, digital monitoring, and related cyber response matters.
By using this website, you agree to this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Preferred contact method
- Information submitted through a consultation form
- Information about the issue you are facing
- Communications you send to us by email, phone, text, form submission, or other means
- Case-related information you choose to provide after initial contact
Our consultation form may ask for basic information about the type of issue, whether the matter is active, whether money has been demanded, whether exposure has been threatened, and a brief description of what happened.
Do not submit passwords, full payment card numbers, Social Security numbers, explicit images, private files, or unnecessary sensitive material through the public website form. If evidence is needed, CyberGuys can provide a safer collection method after initial review.
Technical and Website Information
When you use the website, we may automatically collect limited technical information, including:
- IP address
- Browser type
- Device type
- Source URL
- Referring page
- Pages visited
- Date and time of submission
- UTM tracking parameters from advertising or marketing campaigns
- Basic analytics or performance data
This information may help us understand how visitors find the site, improve the website, review lead sources, prevent spam, and support security.
How We Use Information
CyberGuys may use collected information to:
- Respond to consultation requests
- Contact you about your inquiry
- Assess whether your matter may require urgent review
- Provide cyber response, monitoring, documentation, reporting guidance, or related services
- Maintain case records when you become a client
- Send service-related communications
- Process payments through third-party payment providers
- Improve our website, forms, and services
- Prevent fraud, spam, misuse, or unauthorized activity
- Comply with legal obligations
- Protect CyberGuys, our clients, or others from harm, fraud, abuse, or unlawful activity
Sensitive Case Information
CyberGuys works with sensitive matters. We make reasonable efforts to limit the information collected through the public website to what is needed for initial review.
If you become a client, additional information may be collected through separate intake forms, secure communication channels, service agreements, or other case-specific processes.
You should not send explicit images, illegal content, passwords, private account credentials, or highly sensitive files through standard email or the public consultation form unless CyberGuys specifically provides an appropriate method and instructions.
Information Sharing
CyberGuys does not sell your personal information.
We may share information only when reasonably necessary, including with:
- Website hosting providers
- Email and form service providers
- Payment processors
- Professional advisors
- Contractors or service providers assisting with CyberGuys operations
- Legal counsel or legal-guided support providers when appropriate
- Platforms, providers, payment services, or law enforcement when directed by the client, required by law, necessary for reporting, or necessary to protect rights, safety, or evidence
If a matter involves immediate danger, exploitation, minors, threats of violence, or other serious harm, appropriate reporting or law enforcement involvement may be necessary.
Payment Information
CyberGuys may use third-party payment processors to handle payments. We do not intend to collect or store full payment card numbers through this website.
Payment processing is handled by the applicable payment provider under its own terms and privacy practices.
Cookies, Analytics, and Advertising
This website may use cookies, analytics tools, advertising tracking, and similar technologies to understand website traffic, measure marketing performance, improve the site, and support Google Ads or other advertising campaigns.
These tools may collect information such as page visits, referring sources, device type, browser type, and advertising campaign parameters.
You can adjust your browser settings to limit or block cookies. Blocking cookies may affect how some website features work.
Data Security
CyberGuys uses reasonable administrative, technical, and organizational measures to protect information we collect. No website, email system, form system, hosting platform, or internet transmission can be guaranteed completely secure.
You should avoid submitting unnecessary sensitive information through public website forms or standard email.
Data Retention
CyberGuys keeps information only as long as reasonably needed for the purpose it was collected, including consultation review, client services, documentation, legal, accounting, reporting, security, or business purposes.
When information is no longer needed, we may delete, archive, or securely dispose of it according to our internal practices and applicable obligations.
Your Choices
You may contact CyberGuys to request that we review, update, correct, or delete information you have provided, subject to legal, security, business, recordkeeping, or case-related obligations.
You may also request that CyberGuys stop contacting you for non-essential communications.
Minors
This website is not directed to children. If a situation involves a minor, a parent or guardian should be involved immediately, and appropriate reporting or law enforcement guidance may be needed.
CyberGuys does not knowingly seek to collect personal information from minors through this website without appropriate parent or guardian involvement.
Third-Party Links
This website may link to third-party websites, platforms, providers, payment services, reporting resources, or other external resources. CyberGuys is not responsible for the privacy practices, content, security, or actions of third-party websites or services.
Changes to This Privacy Policy
CyberGuys may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how CyberGuys handles information, contact:
CyberGuys LLC
Email: info@cyberguys.org
Phone: (888) 201-1289